NORS: Norfolk Online Record Search
Frequently Asked Questions
Logging In
- Q: What is NORS ?
- Q: How do I access the Members Area ?
- Q: I am a Member but have not received a User Name and Password to access NORS
- Q: How do I recognise my User Name and Password ?
- Q: Why can't I access NORS using the User Name and Password sent to me ?
- Q: I've forgotten my password, or wish to change my password. How do I reset it ?
- Q: I used the "Forgotten?" link but have not received an email containing my new password ?
- Q: How do I contact the Society if I'm still having problems accessing NORS ?
- Q: Do I need to log out of NORS ?
- Q: Will Joint Members receive separate IDs / Passwords to access the Members Area ?
- Q: Our Organisation has a corporate Membership to the Norfolk Family History Society. Can we access NORS ?
What's Available on the NORS Website and General Questions
- Q: What's available in the Members Area of NORS ?
- Q: Why aren't all the parish transcripts available online ?
- Q: What's not available in the Members Area ?
- Q: How can I tell which parish transcripts have been added to the database ?
- Q: Why can't I view any transcripts relating to Parish Registers dated after 1930 ?
- Q: What do I do if I have found an error in the transcripts ?
- Q: How can I donate my own transcript to the Members Area for the benefit of other Members ?
- Q: I have transcribed records for a parish. Why is my name not credited on NORS ?
Searching the NORS database
- Q: Can you give me an overview on searching the database ?
- Q: Can I find out which baptisms / burials / banns / marriages have been added to the NORS database ?
- Q: I've performed a search but receive a message saying 'No Results Were Found in Datasets'. Why ?
- Q: I am not a Member. How can I view the actual data ?
- Q: How does a 'Quick Search' work ?
- Q: Is the search criteria case sensitive ?
- Q: How does a 'Person Search' work ?
- Q: Can I use a wild card in the Person Search ?
- Q: Does a Person Search allow for variants on a Surname ?
- Q: Can I search for variants of a First Name ?
- Q: What's the difference between a 'Default Search' and searches using the 'Exact Matches Only' or 'Include Variants' option ?
- Q: I am convinced the person I am searching for is in a parish covered by your transcripts but a search does not locate the record. What can I do ?
- Q: Can I view all records for a Parish ?
- Q: Can I restrict a Person Search to a specific Parish or Place ?
- Q: What does the 'Find Source' search feature do ?
- Q: Can I find out which parishes have been added to the NORS database ?
- Q: I've found one partner to a marriage / banns entry. How do I find related entries for the bride / groom / witnesses ?
- Q: I've found an entry for a person I'm interested in. How do I find other transcripts for the same Surname ?