Contacting the Society
The Norfolk Family History Society is staffed and maintained by Volunteers, who freely give their time to help others. We ask people to be patient when contacting us. Due to being staffed by Volunteers we are only open on a part time basis, Tuesday, Thursday and Sunday - A.M. and Wednesday - all day.
Written correspondence should be addressed to:
Norfolk Family History Society
Kirby Hall
70 St Giles Street
Norwich
Norfolk
NR2 1LS
(United Kingdom)
When contacting the Society it would be helpful if you could address your communication to the relevant person (see below) and include your address and email address or telephone number for replies. Would members also please include their membership number.
Family Trees Copy Requests
- Address correspondence to:Judith Parks
- By email: stating the nature of your enquiry in the email Subject
Pedigrees Copy Requests
- Address correspondence to: Pam Bridges
- By email: stating the nature of your enquiry in the email Subject
Membership
- Address correspondence to: The Membership Secretary (Jean Stangroom)
- By email:
- Full details of Membership Information are available online. This includes How to Join, Methods of Payment and How to Notify a Change of Address, etc.
Members Interests Lookups
- Address correspondence to: Peter Spurgeon
- By email: stating 'Members Interests Lookup' as the email Subject
- See the Contacting Members page for more information.
NORS Members Area - Login Problems
- This email address is dedicated to Norfolk Family History Society's 'NORS' (Norfolk Online Research Surnames) facility and for use by Members who are experiencing difficulties with IDs / Passwords related to use of the Members Area.
- Address correspondence to: Judith Parks
- By email: stating your Name and Membership Number in the email Subject
NORS Members Area - Data Errors
- Please use this email address to report NORS transcription errors.
- Address correspondence to: Edmund Perry
- By email: norfolkfhs dot org dot uk stating "NORS Data Error" and the parish name in the email Subject
Look-Ups
- Address correspondence to: Alan Bullard
- By email: stating 'Look-Up Enquiry' as the email Subject and including your postal address in the message
- Research services are available to Members only. Please read and comply with the Look-Up Services for Members instructions to ensure a successful outcome.
Publications and Bookshop
- Address correspondence to: Publications Secretary (Christine Abery)
- By email: stating 'Bookshop Enquiry' as the email Subject
- Current Publications List and Order Form page will answer all questions as to what is available, ordering and payment.
Projects
- Volunteers wishing to assist with transcriptions and project administration, etc. are welcome to contact: The Projects Coordinator (Paul Harman)
- By email: stating 'Projects Enquiry' as the email Subject
- Details of the Projects being undertaken are here
Monumental Inscriptions
- Address correspondence to: Mary Mitchell
- By email: stating 'Monumental Inscriptions Enquiry' as the email Subject and including your postal address in the message
- Requests for Monumental Inscription Look-Ups are available to Members only. We do, however, welcome general enquiries and correspondence relating to Monumental Inscription research.
Trustees
- Address correspondence to relevant Trustee, care of Kirby Hall
- Please see the Board of Trustees for further information
Group Representatives
- Address correspondence to relevant Group Representative, care of Kirby Hall
- By email, stating the nature of your enquiry in the email Subject:
- Diss Group (Betty Morley):
- Kings Lynn Group (Brenda Leedell):
- Norwich Group:
- London Group (Mary Seeley):
Treasurer
- Address correspondence to the Treasurer (Carole Taylor), care of Kirby Hall
- By email:
The Norfolk Ancestor
- Address correspondence to the Editor (Denagh Hacon)
- By email:
Website Matters
- Address correspondence to: NFHS webmaster
- By email: stating the nature of your enquiry in the email Subject
- If you have any comments or questions regarding the website or technical difficulties, please contact the webmaster
Other
The following should be used for those topics not covered by the above.
- Address correspondence to: The Company Secretary
- By email: stating the nature of your enquiry in the email Subject
- By telephone:- +44-(0)1603 763718 (answerphone out of hours)
Please note that e-mail does not get priority over postal queries and items from both sources are dealt with in order of receipt.